Cancellations
You can cancel any time before your order is dispatched for a full refund. Email us with your Order ID.
Returns
If you're not happy with your band, you can return it within 7 days of delivery, as long as it is unused, unwashed and in its original packaging. Because bands are worn against the skin, we can't accept returns of items that have been worn.
Damaged or wrong item
If your order arrives damaged, defective or isn't what you ordered, tell us within 48 hours of delivery with a photo, and we'll send a replacement or give you a full refund, including shipping.
Refunds
Approved refunds go back to your original payment method through Razorpay. We start the refund within 2 working days of approving it; your bank may take a further 5–7 working days to show it.
For change-of-mind returns, return shipping is paid by the customer. For damaged or wrong items, we cover it.
How to start
Email zenithclubcompany@gmail.com with your Order ID, what you'd like to return, and a photo. We'll reply with the next steps.